Connection and Inspiration

Speaking Engagements

• [Upcoming] The Future of Generative AI Panel moderator, Velvet Elk Lounge, Boulder, CO

• Faculty Excellence Panel moderator, Fall 2023 Leeds Advisory Board Meeting, Boulder, CO

• CS Operations is Scalable for Any Size Company and Is Like a “DANCE”!, Gainsight Pulse Conference 2023, San Francisco, CA

• How to maximize revenue retention through operational efficiency, ChurnZero Big RYG Conference 2023, Washington, DC

• Denver Panel, Gainsight E.R.A.S. Tour 2023, Denver, CO

• On CS Operations: A Conversation with Emily Ryan, LinkedIn Live monthly, virtual

• Being Your Own Coach, Women In Leadership class 2023, Leeds School of Business, Boulder, CO

• The Future of Customer Success in 2023 and Beyond, Customer Valuecast Podcast, virtual

• ValueXperience: a Fireside Chat with Nick Mehta, CEO of Gainsight, Gainsight CXO Summit 2022, Boston, MA

• Letters to My Former CS Self: Best Practices for Developing Your CS Strategy, Gainsight Pulse Conference 2022, San Francisco, CA

• The Digital Future of Customer Success, TSIA World Envision Conference 2022, Las Vegas, NV

• Driving Profitability With A Strategic Customer Success Operations Leader, Customer Valuecast Podcast, virtual

• The Adoption Engine, Splunk AlleyRally 2020, virtual

• End-to-End Success: How Splunk Integrates Value Across Sales, CS, and Product, Gainsight Pulse Everywhere 2020 Virtual Conference, virtual

• Customer Success: Managing the Success of Your Customer, Splunk SKO 2020, Las Vegas, NV

• 5 (Preventable!) Reasons your Team Stalled Adopting Customer Success Software, Gainsight Pulse Conference Eigenworks Innovation Theater 2019, San Francisco, CA

• The 5 Steps to Making a Brilliant Career Move, Dr. Sharon Grossman’s 2017 Career Seminar, San Francisco, CA

  Ready to begin? Book an engagement.